Delivery Rules: Delivery Terms by City

Purpose

Manage the delivery information displayed to guests, such as minimum order amounts, free delivery conditions, and service area details for specific cities or locations.

Delivery Rules are informational only. They do not affect delivery pricing or availability.

Delivery Rules vs. Delivery Zones

Feature	Delivery Zones	Delivery Rules
Purpose	Defines geographic delivery areas, pricing, and delivery logic	Displays delivery terms and conditions to guests
Affects Delivery Calculations	✅ Yes	❌ No
Visible to Guests	Limited	✅ Yes

If your restaurant has multiple delivery zones with different pricing, configure them in Delivery Zones. Use Delivery Rules to explain delivery conditions, such as minimum order amounts or free delivery thresholds.

Example:

Zone A – Minimum order: UAH 300 for sushi or UAH 200 for pizza. Free delivery for orders over UAH 500.

Rule Fields

Field	Description
ID	Automatically generated.
Rule Name	Internal name (for example, Odesa, Kyiv, or Sky Mall).
Active	Enable or disable the rule.
Translations	Localized Rule Description available in all supported languages.

Example Rule

Odesa – Zone A
Minimum order: UAH 300 for sushi or UAH 200 for pizza. Free delivery is available for qualifying orders.

Scenario: Create a Delivery Rule for a New City

1. Go to Delivery → Delivery Rules.
2. Click Create.
3. Enter a Rule Name, for example Lviv.
4. Enable Active.
5. Click Save.
6. Open the rule (👁 View) and add the Rule Description in every supported language.

Where to Find It in the Admin Panel

Delivery Rules

Related Articles

• Delivery Zones
• Delivery Settings
• Cities