Delivery control in your hands
Optimize your delivery with our courier app
Features that improve delivery
- Faster order processingThe courier independently updates order statuses in the app — simplifying admin work and reducing errors.
- Order visibility in transitGuests can see the courier’s route on the map — increasing trust and reducing calls to the venue.
- More orders — less chaosSmart order distribution among couriers helps avoid delays and handle more deliveries during peak hours.
Grow your delivery business with us
Control delivery quality
Monitor order fulfillment and ensure top-level service
Leave commissions behind
Your own delivery is cheaper than regular third-party commissions. Optimize costs and invest in your brand
Speed is the key to success
Manage delivery speed to satisfy customers and increase loyalty
All Eatery Club™ Products
Self-service Kiosk
Accept orders faster without staff involvement — with a full-size or tablet kiosk.
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Your questions — our answers
Revealing All the Details to Ensure Your Confidence
What main features does the Eatery Courier app offer for couriers?
The Eatery Courier app offers key features such as: viewing a list of available orders with detailed information, maps with routes to restaurants and customers, accepting orders and confirming deliveries, displaying courier ratings and received feedback, an idle mode, an emergency manager call button, and delivery statistics.
How does routing and navigation work for couriers?
The Eatery Courier app integrates with maps and geolocation, enabling couriers to see the optimal route first to the restaurant to pick up the order, and then to the customer for delivery. The system tracks courier locations in real-time, allowing customers to know when to expect their delivery.
How does the courier rating system work?
After receiving their order, customers can rate the courier's performance. These ratings form the courier's overall rating displayed in the app. Future updates plan to introduce gamification elements with achievements and rewards to enhance courier motivation and service quality.
What are the benefits of using your own delivery service with Eatery Courier?
Using your own delivery service with Eatery Courier offers several benefits: cost-effectiveness compared to third-party service commissions, full control over delivery quality and speed, transparency of the delivery process for customers who can track couriers in real-time, flexibility in managing both your own and third-party couriers, and an additional revenue channel for the establishment.
