Self-Service Kiosks
Eatery Club kiosks share your live menu, sync with your loyalty program, and take payment — all through a single system.
Starfleet Report: 18% Forecasting Confidence & 63% Upsell Growth
Why human intuition is failing hospitality
How Eatery Club Kiosks Increase Your Average Order
Zero Queue Pressure
The psychology of ordering at a kiosk is different. No queue pressure, no cashier waiting. The guest actually looks at the menu - notices the sides, the upgrades, the dessert section they'd never glance at in a queue.
The Consistent Upsell
The screen doesn't get nervous and skip the upsell when it's busy. It asks every time, in whatever sequence you've configured. Not pushily. Just there, with a photo, easy to tap
Proven 15–20% Lift
Across our network, average order value rises 15–20% in the first month. That's the median, not the best case. Loyalty compounds it: guests who log in come back more often, spend more per visit.
Most kiosk vendors sell you a screen. We're not doing that
15-20%avg. order increase54+restaurantsSuccessone day from launchWhen a guest orders at an Eatery Club kiosk, the order goes directly to your kitchen with the full modifier list: no verbal relay, no paper ticket. Their loyalty points update in real time. Flash promo running - the kiosk shows it automatically. Menu changed once in your dashboard - reflected everywhere.
Cut Staff Costs Without Cutting Service Quality
A counter cashier in a busy restaurant costs money: hourly rate, onboarding, the inevitable stretch where orders come out wrong because someone misheard through the kitchen pass. We're not saying fire anyone. We're saying: stop putting your staff in the job they're worst suited for.
Request a Demo
People are good at hospitality. Reading a table. Turning a complaint into a reason to come back. Standing at a till entering orders while the queue backs up the door — that's not hospitality. That's data entry. A touchscreen does it better.
Most operators run one to two fewer counter staff during peak shifts after kiosks go live. Costs drop. Satisfaction scores go up — because the people who remain are doing things that actually need a human.
Implementation results in numbers and scenarios
Our partners share their experience implementing kiosks that have increased their business efficiency and elevated customer service to a new level
Complete relief of the checkout area during peak hours. The kiosk handles 80% of routine operations, allowing the team to focus solely on preparation speed. This solution is for locations where service speed is the top priority.
Using an interactive menu focused on visual upselling. Smart algorithms suggest add-ons, sauces, and drinks at the perfect moment of ordering, consistently increasing the average check by 15–20% compared to the cashier.
Implementation of a convenient builder for formats with many ingredients. The guest assembles the dish independently through an intuitive interface, completely eliminating order errors and easing the workload of the floor staff.
One System. Menu, Loyalty, Payment
A Single Ecosystem for All Orders
A kiosk that doesn't connect to your central menu is a second menu to maintain. Prices change — you update your POS and forget the kiosk. You run a promo — the kiosk doesn't know. You add a seasonal item — the kiosk still shows last month's version. Every gap is a small operational tax. Small, but constant.
Eatery Club kiosks draw from the same source as your online ordering, QR table menu, and mobile app. One menu. Every channel. Update once, it reflects everywhere.
Guest taps their phone number or scans a QR. The kiosk recognises them instantly, shows their points balance, applies whatever tier benefit is active. Not a special kiosk loyalty module — the same engine running across the whole platform.
Menu sync:
One source of truth. Change anything once, it updates everywhere simultaneously.
Loyalty:
Real-time recognition by phone number or QR. Points update instantly. Tier benefits apply automatically: birthday discounts, reward thresholds, promotional credits.
Payment:
Card, contactless, NFC, QR-to-pay, Apple Pay, Google Pay.
Reporting:
Kiosk sales sit alongside table, delivery, and app orders in one dashboard.
Learn MoreMobile Application
Web-Ordering
Who Uses Eatery Club Kiosks?
- Fast-casual and QSR: Burger concepts, pizza, poke bowls — formats where speed is the brand. Kiosks absorb the lunch rush without building a queue. Staff route food, not orders.
- Food courts: High footfall, short decision window. A customer standing in front of your kiosk will spend more than one being rushed at a counter.
- Multi-location chains: Consistent ordering experience across every site. Menu and pricing controlled centrally. No version drift between locations.
- Cafes and bakeries: Counterintuitive, but effective. The `just a coffee` order becomes a coffee-and-pastry order surprisingly often when the pastry is right there on screen with a photo.
- Ghost kitchen pickup points: Physical presence without full-service staff. The kiosk is the brand interface.
Frequently Asked Questions
Self-service kiosks - simple and clear
Do I need to install another POS to use the kiosk?
No. Kiosks work alongside most major POS systems. Your POS stays the system of record for till transactions; the kiosk adds a self-service channel on top. We'll confirm compatibility before you sign anything.What happens if the internet goes down?
The kiosk needs connectivity for menu sync, loyalty lookup, and card payments. It runs on your venue's Wi-Fi; the hardware should also have an ethernet port for backup.What payment methods does the kiosk accept?
Visa, Mastercard, contactless NFC, Apple Pay, Google Pay, QR-code paymentCan I run promotions only on the kiosk?
Yes. Sync across all channels or target the kiosk specifically — useful for lunchtime deals or slow-hour traffic.Loading
