Self-Service Kiosks
Kiosk software for restaurants: your menu, orders and loyalty. Payment options depend on your setup.
Running a restaurant on Poster: what Eatery Club adds
Your restaurant already runs Poster and you are choosing what to add for guests. What the POS covers, what a kiosk adds, setup and cost components.
How an Eatery Club Kiosk Takes Orders and Upsells
Ordering on Screen
The guest browses the full menu on screen and builds the order themselves. Photos, descriptions and modifiers are all there, including the sides, upgrades and desserts that are easy to miss at a counter.
The Consistent Upsell
The screen offers add-ons during checkout, with a photo and a single tap to add them. It offers them at busy times as well as quiet ones.
A Kiosk-First Case
Let's Smash, a burger brand in Ukraine, built its service around kiosks. The figures below come from our published case study for that brand, covering the second quarter of 2026.
Menu, Loyalty and POS in One System
+11%average order value82%of orders via kiosks5,871kiosk orders, Q2 2026Kiosk orders reach the connected POS with their modifiers. Loyalty follows your configured rules. Menu updates follow the POS integration; promotions can apply across services or just to the kiosk.
What the Counter Still Does
At the kiosk the guest picks the items, adds modifiers and pays at the screen, so the order reaches your POS without anyone retyping it.
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Staff take cash payments, handle refunds and answer questions about dishes and allergens. They also help when a payment fails or a printer needs attention.
Review kiosk costs and payback using your order volume, average order value and staffing costs. Decide how to staff the counter after observing service during your busiest shifts.
Implementation results in numbers and scenarios
Kiosks in daily service: taking orders at peak hours, offering add-ons on screen and building dishes with many ingredients.
The kiosk takes orders and payments during peak hours, and the register stays for cash and non-standard cases. The team can focus on preparing and handing over food.
An interactive menu with visual upsells: the kiosk offers sauces, add-ons and drinks during checkout. The offer does not depend on how busy the counter is.
A builder for formats with many ingredients. The guest assembles the dish themselves, and the modifiers reach the POS without being retyped, so the floor staff take fewer orders by hand.
One System. Menu, Loyalty, Payment
A Single Ecosystem for All Orders
A kiosk that is not connected to your menu becomes a second menu to maintain. You change a price in the POS and the kiosk keeps the old one. You start a promotion and the kiosk does not show it. You add a seasonal dish and it is missing from the screen. Each of those is a correction someone has to remember to make.
The kiosk uses your connected menu. Update POS-owned fields in the POS and manage guest-facing settings in Eatery Club. Check changes before service.
The guest signs in with a phone number or a QR code from the app and sees their points balance. Tiers and bonuses follow the rules of your loyalty program, the same ones that run on your website and in the app.
Menu sync:
Menu data follows your POS integration. Check where each field is managed before making changes.
Loyalty:
Sign-in by phone number or QR code. Points and tiers are calculated by your loyalty program, including birthday and threshold rewards where you set them up.
Payment:
Card payments use a compatible terminal. QR payment depends on your setup; cash is paid at the counter.
Reporting:
Kiosk sales sit alongside table, delivery, and app orders in one dashboard.
Learn MoreMobile Application
Web-Ordering
Who Uses Eatery Club Kiosks?
- Fast-casual and QSR: Burger concepts, pizza, poke bowls — formats where speed is the brand. Kiosks add ordering points for the lunch rush, and staff route food instead of typing orders.
- Food courts: High footfall, short decision window. The guest reads the whole menu on screen and adds items at their own speed.
- Multi-location chains: The same ordering screen at every site, with menu and pricing managed centrally so one change reaches all of them.
- Cafes and bakeries: A tablet kiosk fits next to the register. Pastries appear on screen with photos while the guest is choosing a coffee, so the offer is part of the ordering flow.
- Ghost kitchen pickup points: Physical presence without full-service staff. The kiosk is the brand interface.
Frequently Asked Questions
Self-service kiosks: how it works
Do I need to install another POS to use the kiosk?
Your POS stays the system of record and the kiosk adds a self-service channel on top of it. That works where your POS and its version are supported, so we check yours before you sign anything.What happens if the internet goes down?
The kiosk needs a connection for menu sync, loyalty lookup and card payments. It runs on your venue network, and we agree a backup channel and what staff do during an outage before launch.What payment methods does the kiosk accept?
Card payments use a compatible terminal; QR payment is available with supported setups. Cash is paid at the counter. We confirm payment methods and compatibility before launch.Can I run promotions only on the kiosk?
Yes. Sync across all channels or target the kiosk specifically — useful for lunchtime deals or slow-hour traffic.Loading
