Stories: Vertical Content for the Mobile App

Learn how to create and publish Stories in Eatery Club with vertical images or videos, CTA links, scheduling, and translations.

Updated: 27.06.2026

Purpose

Stories are a full-screen, vertical content format in the Eatery Club mobile app, inspired by Instagram and TikTok. Guests can swipe between stories featuring images or videos and interact with a call-to-action (CTA) link.

Stories are different from Events (News).

Stories vs. Events

FeatureStoriesEvents (News)
PlatformsiOS & Android app onlyWebsite ordering, New Order Web, iOS & Android app
FormatFull-screen vertical stories (Instagram/TikTok style) with swipe navigationNews feed with image and text
Media Size1080 × 1920 px (9:16)1000 × 620 px
Push NotificationsNoYes, optional push notification when published
AudienceMobile app usersAll guests (web and mobile)
UI LabelStoriesNews / Promotions

The Stories label is used consistently for both restaurant administrators and guests in the mobile app.

Story Fields

FieldTypeRequiredDescription
TitleTextStory title.
DescriptionTextOptional caption or description.
Start DateDate & Time (Europe/Kyiv)When the story becomes visible.
End DateDate & Time (Europe/Kyiv)When the story expires.
Image / VideoMedia1080 × 1920 px (9:16), up to 2 MB. Supports either an image or a video.
CTA LinkURLDestination URL opened when the guest taps the call-to-action.
ActiveToggleEnables or disables the story.
TranslationsRepeaterLocalized versions of the title and description.

Important: Stories support only the 1080 × 1920 px (9:16) format. Using any other aspect ratio may cause media to be cropped or stretched in full-screen mode.

Scenario: Publish a Video Story

  1. Prepare a video in 1080 × 1920 px (9:16) format, up to 2 MB.
  2. Go to Events → Stories and click Create.
  3. Enter a Title, for example: New Summer Menu.
  4. Upload the video to the Image / Video field.
  5. Set the Start Date.
  6. Set the End Date (for example, seven days later).
  7. Add a CTA Link, such as the URL of your new menu.
  8. Enable Active.
  9. Add translations for the Title and Description in each supported language.
  10. Click Save.

Result: During the scheduled period, all users of the Eatery Club iOS and Android apps will see the story in a full-screen, swipeable format. Tapping the CTA opens the linked page.

Scenario: Create a Story Series

To create a sequence of stories for the same campaign (for example, Teaser → Launch → Call to Action):

  1. Create each story as a separate item.
  2. Use the same publication period for all stories.

Result: Guests will see the stories as a swipeable story carousel.

Where to Find It in the Admin Panel

Stories

Related Articles

  • Events: News & Push Notifications
  • Custom Pages

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