User Roles

Role	Name	Description
Owner	Owner	Full access to all features and system settings
Administrator	Administrator	Broad administrative access, excluding system-level settings
Marketer	Marketer	Access limited to marketing tools and customer management

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Permissions Matrix

Section	Owner	Administrator	Marketer
Customer Groups	✅	✅	❌
Customers	✅	✅	✅
VIP Customers	✅	✅	✅
Restaurants	✅	✅	❌
Parent Categories & Categories	✅	✅	❌
Products	✅	✅	❌
Product Variants	✅	✅	❌
Modifier Categories & Modifiers	✅	✅	❌
Product Groups, Allergens & Tags	✅	✅	❌
Cutlery Categories & Cutlery	✅	✅	❌
Tables & Waiters	✅	✅	❌
Events, Emojis, Recurring Notifications & Stories	✅	✅	✅
Promotions (Treasure Box)	✅	❌	✅
Promo Codes	✅	✅	✅
Delivery Statistics & Orders	✅	✅	❌
Delivery Zones, Delivery Rules & Payment Types	✅	✅	❌
Payment Systems	✅	❌	❌
Order Sources	✅	✅	❌
Reviews, Questions & Delivery Reviews	✅	❌	✅
Loyalty Levels	✅	✅	❌
Cities, Information Pages & Service Types	✅	❌	❌
Couriers	✅	✅	❌
System Settings (12 sections)	✅	❌	❌
Users & Roles	✅	❌	❌
Data Export & Looker Studio	✅	✅	❌

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If You Cannot Access a Feature

If a button, menu, or action is unavailable, your assigned role does not include the required permission.

Contact your Account Owner or Eatery Club Support to request the appropriate access level.

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Where to Find It in the Admin Panel

• Roles
• Eatery Administrators

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Related Articles

Roles and Permissions: Access Control Customization

Eatery Administrators: Managing Admin Panel Users