Dubai Launches Citywide Digital Hotel Check-In with Hudini

The Dubai Department of Economy and Tourism has rolled out a unified contactless check-in platform for the hospitality sector. Technology provider Hudini powers the citywide initiative.

This system allows guests to complete identification and registration procedures via mobile devices prior to arrival. It effectively bypasses traditional front-desk queues at participating hotels. The project aligns with the Dubai D33 economic agenda. Authorities aim to digitize tourism infrastructure and streamline the guest experience across the emirate.

Why it matters: Government-backed digitization sets a new global standard for the guest journey. This shift toward mobile-first, contactless interaction validates the efficiency of direct digital channels. It reduces reliance on physical staffing for administrative tasks and gives operators greater control over the customer entry point.