Review Questions: Custom Rating Questions

Learn how to create custom review questions with 1–5 star ratings to collect detailed guest feedback and measure specific aspects of the customer experience.

Updated: 27.06.2026

Purpose

Create custom questions that appear in the guest review form. Guests answer each question by selecting a star rating from 1 to 5, allowing you to collect more detailed feedback about their experience.

Fields

FieldDescription
MessageThe question displayed to guests. Supports emojis.
ActiveEnable or disable the question (Yes / No).

Note: Changes apply only to new reviews. Responses submitted in existing reviews remain unchanged.

Scenario: Create a “Food Quality” Question

  1. Go to Review Questions and click Create.
  2. Enter the Message: “How would you rate the quality of the food?”
  3. Enable the question.
  4. Click Save.
  5. Open the question (👁 View) and add translations for each supported language.

Result: The next time a guest submits a review, they will see the new question and be able to rate it using 1–5 stars.

Where to Find It in the Admin Panel

Review Questions

Related Articles

  • Guest Reviews
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